Department of Health Home A to Z Topics About the Department of Health Site Map Contact Us - Opens in a new window

Florida Division of Environmental Health
850 245 4250 : Email
Read Our Sitemap : Send Feedback
For Imported Drywall information, contact your County Health Dept.
Communities
Bureau of Community EH Logo

Answers to most common questions

1. Who regulates food operations?

Food Safety in Florida is regulated by one of three agencies. They are: the Department of Health, the Department of Agriculture and Consumer Services, and the Department of Business and Professional Regulation.
(i) Generally, the Department of Health regulates food service establishments located in institutional settings (such as schools, nursing homes, hospitals, correctional facilities), civic and fraternal organizations, bars and lounges that don't prepare foods, theaters that limit their food service to items customarily served at theaters (such as beverages, pop corn, hot dogs and nachos); and churches that serve the public. For more information about our food hygiene program, please visit our website at, http://www.doh.state.fl.us/environment/community/food/index.html or contact one of our local health departments or call (850) 245-4277.

(ii) The Department of Agriculture and Consumer Services generally regulates whole-sale food operations, convenience stores, grocery stores, food processing operations, food storage/warehouse operation and non-alcoholic beverage operations (such as juice or smoothie bars and coffee houses). Their website is located at http://www.doacs.state.fl.us/fs/inspectn.html opens in new window, and they can be reached by telephone at (850) 245-5520.

(iii) The Department of Business and Professional Regulation regulates restaurants, most mobile food vehicles and caterers, and most public food service events. Their website is located at http://www.myflorida.com/dbpr/hr/index.shtml opens in new window or you can reach their Customer Contact Center by calling (850) 487-1395 or you may email them at: Call.Center@dbpr.state.fl.us.

2. Can I conduct a food operation from my home?

No, you can not conduct a food operation from your private residence. This prohibition applies to all of the food regulatory agencies in Florida (Department of Agriculture and Consumer Services, Department of Business and Professional Regulation, Department of Health.

3. Is my not-for-profit organization required to be licensed in order to start a food operation?

In order to provide food to the public, you must determine if a license is required. If you will provide services that are regulated by the Department of Health(1((i) or the Department of Agriculture, your activities require a license. If they do not, please contact the Department of Business and Professional Regulation regarding possible licensing requirements by email or by calling (850) 487-1395.

4. I want to start a cake baking business, so what do I need to do?

Bakeries and baked goods operations are under the jurisdiction of the Department of Agriculture and Consumer Services. Please click the link for more information

5. I have an existing food operation and I want to begin to bottle and sale my product to other food operations.

An operation that sells food items to another establishment, who in turn re-sales that item to the consumer is considered wholesale operation. Wholesale operations are under the licensing and inspection authority of the Department of Agriculture and Consumer Services. You can call them at (850) 245-5520 or click here for their licensing criteria http://www.doacs.state.fl.us/fs/permitrq.html opens in new window

6. I currently have a hardware and appliance store but I would like to begin to sell some packaged food items, such as candy, potato chips, soft drinks, etc.  How do I get started?

The Department of Agriculture and Consumer Services generally regulates food operations that only sell packaged food items. They also regulate whole-sale food operations, convenience stores, grocery stores, food processing operations, food storage/warehouse operation and non-alcoholic beverage operations (such as juice or smoothie bars and coffee houses). Their website is located at http://www.doacs.state.fl.us/fs/inspectn.html opens in new window and they can be telephone at (850) 245-5520 or you may email them at: foodinsp@doacs.state.fl.us.

7. How do I become a Certified Food Manager?

In order to become a Certified Food Manager for Department of Health regulated facilities, you must pass an examination provided by an approved provider. Click here for more information and a listing of approved providers; http://www.doh.state.fl.us/environment/community/food/foodmanager.htm.

8. Where can I take the Food Manager Certification Examination?

The locations for the certified food manager examination is determine by the examination provider. You may for more information and a listing of approved providers: http://www.doh.state.fl.us/environment/community/food/foodmanager.htm opens in new window.

9. What is food worker training?

Public food worker training http://www.myflorida.com/dbpr/hr/food-lodging/employee-training.html opens in new window is required of establishment licensed by the Department of Business and Professional Regulation public food service establishments

10. I would like to sell my product to at the wholesale level or to another food operation. How do I get started?

An operation that sells food items to another establishment, who in turn re-sales that item to the consumer is considered wholesale operation. Wholesale operations are under the licensing and inspection authority of the Department of Agriculture and Consumer Services. You can call them at (850) 245-5520 or click here for their licensing criteria http://www.doacs.state.fl.us/fs/permitrq.html opens in new window

11. How do I make a complaint about the cleanliness, employee practices, and/or sanitation of a school, daycare, hospital, nursing home, correctional facility, or other type of institutional cafeteria?

To make this complaint, click here or call one of your local health departments

12. How do I make a complaint about the cleanliness, employee practices, and/or sanitation of a restaurant?

To make this complaint, email (Call.Center@dbpr.state.fl.us) or call the Department of Business and Professional Regulation, Division of Hotels and Restaurants at (850) 487-1395

13. I would like to make a complaint about the cleanliness, employee practices, and/or sanitation of a grocery store or convenience store.

To make this complaint, email (foodinsp@doacs.state.fl.us) or call the Department of Agriculture and Consumer Services, Division of Food Safety at (850) 245-5520.

14. How do I would like to report that I got sick from eating food at a food operation or food event?

Please contact one of our local health departments or send un an email to foodhygiene@doh.state.fl.us.

15. What is a temporary event?

For Department of Health regulated events, a temporary event is any event offering food service on the premises of a food service establishment approved by the Department of Health. These events are at a fixed location for a temporary period of time not to exceed any combination of 18 days within a calendar year and in conjunction with a single event or celebration.

16. How do I find out information on food borne illnesses?

Food borne illness data is routinely collected. Please click here for more information http://www.doh.state.fl.us/environment/community/foodsurveillance/index.html.
 

Top of Page


Back To Top